Please read through the user instructions and troubleshooting guidelines for the applicable products, as provided here. If, upon following the tips, you fail to see positive results, submit a report by using our Bugtracker system.

User's Manuals

Troubleshooting Guidelines

User's Manuals

MegaSynth
  • Click Here to download the MegaSynth User's Manual (PDF).
miniSynth

Troubleshooting Guidelines


MegaSynth
Please download the MegaSynth User's Manual here (PDF). It contains a section dedicated to troubleshooting, with guidelines and best practices.

Tune-O-Rama

I can't seem to pick up sounds with my external mic

1) If you're an iPod Touch user, ensure you are using at least a second generation device.
2) Ensure that your device's operating system is up to date (as of July 2009, Tune-O-Rama is compatible with OS 2.2.1 and above)
3) Ensure that you plug in your external mic or earphone-mic before you launch the program. For certain iPhone and iPod touch builds, plugging in or removing the external mic while Tune-O-Rama is in operation will not automatically redirect the sound input.
4) Ensure that your instrument is loud enough to activate the program's built-in gate:
• Make sure the microphone faces the sound source
• For amplified instruments such as electric guitar or bass, plug into your amp for best results, when using a microphone as your input source
• To facilitate sound pick-up, we suggest positioning the mic on your device within a foot (30 cm.) of the sound source

miniSynth

I'm having issues with recording

1) Please peruse the instructions for using the miniSynth recording module here.
2) If the program seems to fail to record your performance, than ensure that you first arm the recorder (red light will blink) and then press play to actually start recording (red light will be solid while recording). miniSynth is purposely equipped with a professional grade arm-then-record interface for minimizing lags in response.